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peerVue

Regions
North America
Countries
United States
Size
20-50
Specialty
Service category
eData - IT - software
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Key services

Services

Radiology

Business Intelligence

QICS delivers on the full value of existing healthcare data, turning your exam and patient information from primary systems (RIS, PACS) into meaningful business information to promote ongoing quality improvement.

                                                 

Problem:

Healthcare organizations are continually faced with many challenges to improve operational efficiency, performance, and quality. Individual IT systems in healthcare have the capability to capture a wealth of meaningful data, but without an automated way to integrate and utilize this information, the data becomes underutilized.  Due to this inability to mine data from a single system, organizations are forced to rely on less effective methods to capture their historical metrics in order to understand their operations and better manage their business.                       

Solution:

Business Intelligence (BI) software allow management a bird’s eye view into their organization, allowing them to make better business decisions more frequently and facilitate corrective actions to continuously improve the process and minimize errors. QICS (Qualitative Communication & Intelligence System) Business Intelligence empowers decision makers a complete insight into their departments, combining HL7, DICOM, and workflow data into one system.  Providing detailed business reports ranging from radiologist and technologist productivity to ordering physician referral patters, open critical results to coding discrepancies by physician.  Organizations may also create customized dashboards that summarize, in real-time, key performance indicators(KPI) and select reports on an individual and departmental level.

 

Coding Discrepancies

Accurately capturing medical coded data is vital to help ensure that radiology departments receive optimum reimbursement and collect comprehensive benchmarking data to help improve facilitating clinical and financial decision making, healthcare policies, and tracking patient trends.

 

Problem:                                              

Quality medical coding has always been important as it relates to patient care.  Coded data can be used for many quality measures such as reimbursement, clinical and financial trending, organizational policies, and research. As coding guidelines continually evolve it is as important as ever to promote communication between the coding professionals and other healthcare professionals.  Coding staff typically lacks an effective workflow and communication tool to document coding issues identified in diagnostic reports. Resolving these issues is usually a manual, labor-intensive process; impacting productivity and jeopardizing accuracy. Often radiology departments lack an automated system to track the frequency, type, and resolution of coding issues, which may allow the same errors to go continually undetected and uncorrected.                     

 

Solution:

With the peerVue QICS Coding Discrepancies solution space, once a coding issue is identified, the coder (or integrated billing system) launches a panel to alert the appropriate person.  QICS knows who the original radiologist is, and how to alert them (pop-up, email) of the problem and adds the discrepancy to their worklist for resolution. With a single click in QICS, the radiologist opens the study on PACS, views the issue and resolution instructions.  Once resolved, the coder is automatically alerted to complete the billing process.  Coding discrepancies also are captured in the QICS database and may be used to detect patterns of errors that can be addressed through training and used to drive quality improvement.

 

Complication Tracking

Attention to patient safety and continuous improvement of care requires that patient follow-up tracking systems are established to help healthcare professionals track complications and learn from their experiences to prevent problems in the future.

 

Problem

Some diagnostic exams, particularly interventional procedures, pose known risks and potential complications. To ensure quality care, healthcare organizations must track such complications with appropriate tools to determine whether the issues were preventable and to help them adopt measures to avoid reoccurrence.                        

 

Solution:

The peerVue Complication Tracking solution is a patient follow-up tracking system that can capture all information relevant to a procedure, use this to detect patterns and then take steps to avoid recurrence. Complication Tracking also helps reduce the risk of liability, while maximizing the use of resources for error tracking and reporting.

 

Consultation

In today’s busy, productivity-driven medical environment, effective collaborative communication tools are needed to support and document consultation.                                                

           

Problem:

In a healthcare environment, especially in emergent situations, decisions and actions need to be made as quickly as possible to provide patients with the best possible care. If there is any confusion about the patient record or exam being read, this speed is reduced. On-the-fly consultation allows radiologist and clinical staff to instantly connect with the right person to acquire the exact information needed from anywhere in the facility within moments. Typical methods of communication are often inefficient, disruptive, and undocumented, additionally without formal record keeping this could expose a facility to liability.                    

 

Solution:

In radiology, the peerVue QICS Consultation solution space helps facilitate efficient collaboration between peers that is recorded and can be used for quality purposes. Users can see who is online and “chat” in real time and with one click the second radiologist may launch PACS directly to the same study.  To minimize interruptions, a quick-response feature enables a “give-me-five minutes” option and other customizable messages. Users also can request an off-line consult for less time-sensitive matters or when a recipient is unavailable. These cases are populated on a Requested Consult Worklist for later review.  When the selected radiologist logs in, they are automatically notified there is a consultation request.

 

Critical Results Management

peerVue QICS Critical Results solution space meets The Joint Commission requirements and ACR practice guidelines for Critical Test Results Management (CTRM) for notifying clinical staff and/or caregiver by the method they choose to be alerted.                                                        

Problem:

Reporting non-routine and critical test results to ordering physicians and The Joint Commission, along with the required turnaround time for documentation, is a burdensome part of radiology workflow. Manual reporting methods are often time-consuming, unreliable and are not in compliance with The Joint Commission standards and goals for standardized communication. Unfortunately, most overly automated solutions force both radiologists and clinicians into vendor-defined workflows and lack user control over how results are expressed.                

 

Solution:

The peerVue QICS Critical Results Management solution space exceeds The Joint Commission Patient Safety Goal 2C and ACR guidelines, while retaining radiologist control over the full communications process. This workflow solution helps keep radiologists focused on interpretation by enabling automated notifications and transference of tasks to support staff and/or caregiver. Site determined escalation rules are put in place to help ensure that no critical result goes undelivered. Configuration includes access to the Report Viewer to view current and prior patient reports, pop-up, email/SMS communication options, as well as inbound and outbound HL7 interface. The closed-loop communication system also collects data for required reporting and quality measures to help reduce hospital risk and improve patient care.          

 

Follow-up Tracking

Radiologists and radiology staff need an effective, efficient way to track follow-up to ensure their recommendations are received and implemented.                                           

         

Problem:

Radiologists are responsible for tracking a wide range of tasks and communications throughout the healthcare organization, from near-term follow-up of radiology/pathology correlation to longer term recommendations on post-procedure appointments. Unfortunately, most radiologists and radiology staff often have no automated mechanism that fits seamlessly into their workflow, to ensure that their recommendations are being followed.                     

 

Solution:

The peerVue QICS Follow-Up Tracking solution space provides a configurable reminder and task completion tracking tool for doctors and staff.  Cases with high clinical significance can be flagged, while others are automatically tracked in a support staff worklist. The system can be configured based on site-specific rules to alert staff when follow-up is due. Physicians also can receive email reminders of radiologists’ recommendations and acknowledge receipt through an automated, closed-loop communication process.

 

Interesting Cases

Interesting cases are important to the learning and continuous improvement of a radiology department. Unfortunately, many remain un-noted due to inadequate communications systems.                                                

           

Problem:

As part of ongoing quality improvement, diligent radiologists frequently track interesting or mysterious cases that he or she can later reference as an opportunity for self-improvement and learning purposes.  Tracking outcomes helps radiology practices by improving communications among referring colleagues, developing a broader set reference material, and identifying diagnostic trends. However, current methods for tracking interesting cases are often inadequate and disruptive to the radiologist’s normal workflow.                 

 

Solution:

The peerVue QICS Interesting Cases solution space enables radiologists to quickly flag interesting cases, create multiple lists of those case files, and categorize them according to their needs for future follow-up without interrupting their clinical workflow. A search capability provides comprehensive access to all available data. In addition, users can launch PACS to view images and continue to follow the case with much less effort.  This solution helps radiologists to continue personal quality improvements and to facilitate teaching and research.

 

Over-Read

While exam over-reads occur on a daily basis, many healthcare organizations do not support this critical function with a system for reporting and tracking results.                                                

           

Problem:

Over-reads are a common imaging practice, as attending radiologists formally interpret the “prelims” of ED physicians, residents and teleradiology groups. Discrepancies, however, are often not tracked and formally reported. Moreover, communication of amended diagnostic reports is typically manual due to system incompatibilities across departments or the ineffectiveness of home-grown solutions. With manual and home-grown methods, reports can be lost and result discrepancies may be overlooked.                     

 

Solution:

peerVue offers several options for over-read management, including ED, resident, teleradiology or QICS-driven solutions. Using QICS, the attending radiologist indicates that a case has a prelim and then provides over-reading with specific feedback on the prelim through an easy point-and-click process. This feedback populates a follow-up/review worklist for the ED, resident or teleradiology group involved. Reports are provided to the reading department or organization and the specific individual to promote quality improvement.

 

Peer Review

Traditional manual methods of peer review are laborious and time-consuming, draining the productivity of both radiologists and administrators.                                                

           

Problem:

Radiologists increasingly are being required to perform regular peer review to ensure radiologists’ competence in their areas of expertise and promote on-going performance improvement. Traditional manual methods are highly labor-intensive and take valuable time away from radiologists’ primary duties and add to the workload of the administrators facilitating the process and reporting results. Manual methods also can lack proper documentation, which increases risk.            

 

Solution:

peerVue’s Peer Review solution space is automated, has little to no negative impact on productivity and meets all regulatory requirements. The most powerful and flexible solution of its kind, peerVue QICS allows customers to choose from several best-practice models and monitors the entire process with a random selection of exams, sophisticated and flexible assignment capabilities, and robust results tracking.

 

Proctoring

Though crucial to regulatory compliance and quality assurance, Focused Physician Performance Evaluation often is laborious and lacking in proper documentation.                                                

           

Problem:
Organizations are feeling the pressure of ACR-required peer review and Joint Commission focus in the form of OPPE and FPPE. Radiology groups also need a way to monitor the work of a new radiologist, resident or fellow; a practitioner with a suspected quality issue; or a resident or fellow who must meet proscribed requirements before being cleared to read more independently. At most institutions, however, FPPE is a manual, labor-intensive process that lacks good documentation and reporting.                     

 

Solution:

The peerVue Proctoring (FPPE) solution space is easily accessed and fully automated, with peerVue providing the design, implementation and information management. The space populates worklists with exams read by selected users, enabling easy over read. Reviewing radiologists may launch PACS directly from worklists and capture their review and feedback on QICS. Reports enable clear visibility over quality issues and data necessary to ensure practitioners are meeting or exceeding standards of care.

 

PQRS Opportunity

Because the underlying goal of PQRS is to advance data-informed process improvements within individual practices, Medicare requires that practitioners meet certain quality reporting thresholds and collect enough data to assess trends and performance.                           

       

Problem:

Since PQRS has gained traction and permanency in the healthcare industry, the requirements are becoming stricter and will soon be the source of fines if not completed to specified standards. Beginning in 2013, eligible professionals that do not satisfactorily report data on quality measures will be subject to a penalty to their fee schedule in 2015.   Unfortunately, traditional HIS and RIS systems are not designed to support the level of detail required to alert users to these opportunities.                       

 

Solution:

The peerVue PQRS solution space helps organizations leverage reimbursement bonus opportunities immediately in accordance with departmental business rules and PQRS requirements. The peerVue solution identifies the opportunity, alerts the appropriate staff and provides instructions for follow-through to avoid penalties. QICS also delivers the summary reporting necessary to properly document the event for CMS reimbursement.

 

Radiology-ED Communication

 

An ineffective ED-Rad communications system can result in serious consequences, from compromised patient safety to legal actions.                                              

           

Problem:

Trauma Centers and Emergency Departments are charged with rapid response to trauma, injury and other emergent conditions, with the goal of delivering quality treatment. This mission is made more challenging when 24/7 radiologist coverage is not available and ED physicians must interpret diagnostic procedures themselves. When later interpreted by radiologists, there may be discrepancies in findings. If not addressed efficiently, these discrepancies can lead to serious patient care issues and costly litigation.                       

 

Solution:

peerVue’s Emergency Department-Radiology Communication solution space streamlines communication and workflow between the two departments, ensuring that ED reads are communicated to radiologists in a timely fashion and any discrepancies are identified, communicated and resolved. In addition, Online Discrepancy Tracking and Trending Reports provide visibility and important insight into the process that enables continual improvement, while providing relevant documentation to protect against potential litigation.

 

Teaching Files:

An effective teaching file system increases productivity and efficiency, while ensuring the highest quality teaching materials.                                         

        

Problem:

Radiologists associated with academia must create and manage teaching files efficiently within a PACS environment. All images must be anonymized and may also be manipulated, annotated, categorized and organized. Some teaching files will be kept private, while others will be shared and even made available on unrelated PCs.                        

 

Solution:

The peerVue QICS Teaching Files and content management solution space enables users to author and publish cases to searchable worklists. Users can configure custom worklists, dictionaries and fields to create site-tailored case formats. Simple jpg images or full anonymized DICOM studies may be captured from PACS. An advanced search capability provides easier access to information.

 

Technologist Improvement

Radiologists’ day-to-day conversations with and subjective feedback to technologists are not enough to support meaningful performance assessment and improvement.                                                

           

Problem:

Most organizations have informal or manual processes for capturing radiologist feedback to technologists, particularly about exam quality. Feedback on technologist performance – negative or positive – is seldom appropriately measured, tracked, and documented. This may give technologists false confidence in their performance. Lack of action on radiologists’ complaints also can have a negative impact on the overall work environment.            

 

Solution:

The peerVue Technologist Improvement solution space provides an objective – and extremely easy and automated – way of capturing feedback. For the first time ever, managers can view all feedback for a particular technologist and display the exams involved with a few clicks. QICS reports allow sites to identify patterns in technologist performance and plan training to address performance issues.   

 

 

Breast Imaging

 

Business Intelligence

QICS delivers on the full value of existing healthcare data, turning your exam and patient information from primary systems (RIS, PACS) into meaningful business information to promote ongoing quality improvement.                                                

           

Problem:

Healthcare organizations are continually faced with many challenges to improve operational efficiency, performance, and quality. Individual IT systems in healthcare have the capability to capture a wealth of meaningful data, but without an automated way to integrate and utilize this information, the data becomes underutilized.  Due to this inability to mine data from a single system, organizations are forced to rely on less effective methods to capture their historical metrics in order to understand their operations and better manage their business.                       

 

Solution:

Business Intelligence (BI) software allow management a bird’s eye view into their organization, allowing them to make better business decisions more frequently and facilitate corrective actions to continuously improve the process and minimize errors. QICS (Qualitative Communication & Intelligence System) Business Intelligence empowers decision makers a complete insight into their departments, combining HL7, DICOM, and workflow data into one system.  Providing detailed business reports ranging from radiologist and technologist productivity to ordering physician referral patters, open critical results to coding discrepancies by physician.  Organizations may also create customized dashboards that summarize, in real-time, key performance indicators(KPI) and select reports on an individual and departmental level.

 

Breast Imaging Technologist Quality Assurance

Day-to-day conversations and subjective feedback are not enough to support meaningful assessment and promote improvement.                                              

Problem:

Most organizations have informal or manual processes for capturing quality assurance feedback. In addition, feedback, whether positive or negative, is seldom properly documented, tracked or measured. This provides little basis for needed improvements or appropriate recognition and can create false perceptions and friction in the workplace.                 

 

Solution:

The peerVue Breast Imaging Tech QA solution space allows a radiologist or department manager to track imaging quality and provide feedback to mammography technologists for quality improvement, training/education and annual reviews. It also allows alerts to be communicated to the technologist and/or manager when image quality is insufficient.

 

Unexpected Findings

Fast, effective, closed-loop communication is crucial to the resolution of unexpected findings.                                               

           

Problem

While the technology of imaging continues to advance, communication in imaging lags. This deficiency can be especially problematic when an unexpected finding occurs. A failure to communicate in such instances can have serious consequences for the patient and raise liability issues for the institution.              

 

Solution:

The peerVue Breast Imaging Unexpected Findings solution space provides closed-loop communications for alerts to referring physicians immediately upon discovery of an unexpected finding.

 

Breast Imaging Peer Review

Peer review is easier, faster and more thorough with an automated system to track discrepancies.                                                

           

Problem:

The ACR Mammography Accreditation Program requires that breast imaging facilities perform peer review and professional feedback in order to promote ongoing quality improvement. Traditional manual methods are labor-intensive and can lack proper documentation, which increases risk.                    

 

Solution:

peerVue’s Breast Imaging Peer Review solution space allows for peer review of mammographic radiologists by tracking discrepancies in diagnostic conversion between the original and reviewing radiologist. The peerVue solution is automated, resulting in little to no negative impact on productivity.

 

Call-back Management

An effective call-back management system provides closed-loop communication, alerts and automatic initiation of worklists.                                            

      

Problem:

Some women undergoing breast imaging may have issues that can’t be resolved with only the information available from the screening exam; thus they are called back for diagnostic mammography and possibly ultrasound and biopsy. Although an important function in the prevention and timely treatment of breast cancer, traditional call-back procedures can be labor-intensive and difficult to track.            

 Solution:
The peerVue Breast Imaging Call-Back Management solution space allows for both quality and workflow improvements. Closed-loop communication for alerts and escalations is provided to both patients and referrers when a screening mammogram requires a follow-up diagnostic mammogram, ultrasound and/or biopsy, or when another unexpected finding occurs. QICS-initiated worklists facilitate the scheduling of follow-up appointments for call-back imaging and procedures to ensure that patients return as recommended. The solution space also facilitates the tracking of Diagnostic Conversion Rates for individual breast imaging technologists.

 

Breast Imaging Communications

Sign-offs and next steps are conducted more efficiently with a communications system that drives workflow.                                               

           

Problem:

Screening and interpretation can be conducted expeditiously in most cases. However, time can be lost in the process of obtaining sign-off from the mammographic radiologist and determination whether the patient can be released or additional views are needed. This can create a drain on personnel resources and strain for anxious patients waiting for results.               

 

Solution:

The peerVue Breast Imaging Communications solution space automates the process, providing a powerful communication workflow tool between the radiologist and technologists. Reporting of re-screening compared to outcomes also can be done, providing an opportunity for education and quality improvement for both technologists and radiologists.

 

Cardiology

Abnormal Result Communication

Only a closed-loop system can assure proper communication and appropriate acknowledgement of abnormal results.                              

       

Problem:

There are a number of factors that can cause an abnormal result on an EEG exam, ranging from brain tumors to the effects of drug abuse. When any abnormality is found, it is imperative that the neurologist’s findings are quickly and accurately transmitted to the referring physician and receipt is acknowledged. As this process traditionally is completed by telephone calls among extremely busy people, delays can occur.            

 

Solution:

The peerVue Abnormal Result Communication solution space answers the need for more efficient closed-loop communication and tracking of abnormal, urgent and critical results. The web-based peerVue solution ensures that the necessary results are not only communicated, but acknowledged by the correct personnel.

 

Business Intelligence

QICS delivers on the full value of existing healthcare data, turning your exam and patient information from primary systems (RIS, PACS) into meaningful business information to promote ongoing quality improvement.                                                

           

Problem:

Healthcare organizations are continually faced with many challenges to improve operational efficiency, performance, and quality. Individual IT systems in healthcare have the capability to capture a wealth of meaningful data, but without an automated way to integrate and utilize this information, the data becomes underutilized.  Due to this inability to mine data from a single system, organizations are forced to rely on less effective methods to capture their historical metrics in order to understand their operations and better manage their business.                       

 

Solution:

Business Intelligence (BI) software allow management a bird’s eye view into their organization, allowing them to make better business decisions more frequently and facilitate corrective actions to continuously improve the process and minimize errors. QICS (Qualitative Communication & Intelligence System) Business Intelligence empowers decision makers a complete insight into their departments, combining HL7, DICOM, and workflow data into one system.  Providing detailed business reports ranging from radiologist and technologist productivity to ordering physician referral patters, open critical results to coding discrepancies by physician.  Organizations may also create customized dashboards that summarize, in real-time, key performance indicators(KPI) and select reports on an individual and departmental level.

 

Echo Report Quality Review

A fully automated, easy-to-use echo report quality review system is integral to quality assessment, control and improvement.                         

Problem:

Report quality review is a powerful tool for ensuring consistency and excellence in the communication of results. An easy to access repository also is useful in training and information sharing. However, the absence of an easy way to store and access reports in a meaningful way hinders report quality pursuits.                  

 

Solution:
The peerVue Echo Report Quality Review solution space is easily accessed and fully automated. Reports enable clear visibility over quality issues and data necessary to ensure that laboratory personnel are meeting or exceeding reporting standards.

 

Echo Technician Performance

Day-to-day conversations and subjective feedback are not enough to support meaningful assessment and promote improvement.                                 

   

Problem:
Traditional manual methods for echo technician peer review are labor-intensive and add to the workloads of all involved in providing feedback, facilitating the process and reporting results. Manual methods also can lack proper documentation, which increases risk.                    

 

Solution

peerVue’s Echo Technician Peer Review solution space is automated, has little to no negative impact on productivity and meets all regulatory requirements.

 

Follow-up Management

An effective follow-up management system provides closed-loop communication, automatic initiation of worklists and robust reporting.                                                

           

Problem:

Close follow-up for medical issues such as congestive heart failure has been associated with decreased hospitalizations, reduced length of stay, better compliance, lower costs and, of course, improved functional status and survival. Despite the importance of this follow-up, however, patients and their physicians can get off track when scheduling is left to memory or traditional methods.                  

 

Solution:
The peerVue Follow-up Management solution space allows for both quality and workflow improvements with closed-loop communication. QICS-initiated worklists facilitate the scheduling of follow-up appointments and a flexible reporting function allows physicians to use the medical information related to the patient in a meaningful way.

 

ICAEL Case Management

Although it is crucial to put your best work forward when submitting case studies to the ICAEL, this effort can be severely laborious without nimble automation.                                                

           

Problem:

The ICAEL requires that laboratories applying for accreditation or re-accreditation submit actual case studies demonstrating the interpretative and technical quality of their work. As these studies are exposed to peer review by the Commission, including both physicians and sonographers, it is crucial that the information provided be truly representative of the lab’s quality. Finding the best examples can be painstaking and time-consuming.                          

 

Solution:

The peerVue ICAEL Case Management solution space provides a repository for candidate submissions. This easy and automated system allows cardiologists to flag excellent cases as they see them, also providing a store of information for other uses, such as performance evaluation.

 

Monthly CME

Problem:

Many cardiologists are unable to quickly or efficiently flag cases for use in CEM case reviews. And once such exams are stored in an on-line PACS file, the information in them is difficult to access and use. In PACS, it is difficult to mark cases for review in the first place. Further, such cases can’t be stored by category or shared with other users, and users can’t easily enter comments or have custom comment fields or categories assigned.                 

 

Solution:

Using the peerVue Monthly CME (Continued Medical Education) Case Review solution space, physicians can quickly flag appropriate files, create multiple lists of those case files and categorize them according to their needs. A search capability provides comprehensive access to all available data. peerVue also offers users mechanisms to use the case reviews to create teaching files.

 

Resident Over-Reads

While exam over-reads occur on a daily basis, many healthcare organizations do not support this critical function with a system for reporting and tracking results.                                               

           

Problem:

Over-reads are a common imaging practice, as attending radiologists formally interpret the “prelims” of ED physicians, residents and teleradiology groups. Discrepancies, however, are often not tracked and formally reported. Moreover, communication of amended diagnostic reports is typically manual due to system incompatibilities across departments or the ineffectiveness of home-grown solutions. With manual and home-grown methods, reports can be lost and result discrepancies may be overlooked.                     

 

Solutions:

peerVue offers several options for over-read management, including ED, resident, teleradiology or QICS-driven solutions. Using QICS, the attending radiologist indicates that a case has a prelim and then provides over-reading with specific feedback on the prelim through an easy point-and-click process. This feedback populates a follow-up/review worklist for the ED, resident or teleradiology group involved. Reports are provided to the reading department or organization and the specific individual to promote quality improvement.

 

Resident Management

Ineffective resident management (over read) can have extensive impact on an organization, a situation that is exacerbated when discrepancies occur.                                                

           

Problem:

Resident management (over-read) is an integral component of patient care, clinical instruction and professional evaluation. Over-reads also play a role in effective regulatory compliance and avoidance of legal challenges. This process, however, is often manual and not tracked or reportable. The lack of communication among disparate systems or in “home-grown” solutions can be especially problematic when discrepancies occur. In those cases, reports can be lost, not flagged properly for follow-up or presented in a manner that allows them to be overlooked.                        

 

Solution:  The peerVue Resident Management solution space provides an easy point-and-click process for prompting over-reads and capturing feedback. This feedback populates a follow-up / review worklist for the resident, and reports are provided to the organization and the individual to promote quality improvement

 

STEMI Protocol

When a STEMI is involved, communications breakdowns can endanger the patient as well as waste time and effort.                                              

Problem:

When patients are deemed likely to have a STEMI by ambulance personnel, the emergency medical team calls to alert the destination hospital. This puts into motion a process in which all appropriate departments are made aware of the situation and on standby for treatment, a surgical suite is reserved and a bed in ICU made available, the cardiology resident and attending are alerted, etc. Unfortunately, this manual, “phone-tree” preparation method -- can break down at any point in the notification process, thus endangering the patient, or afterward, should the alert be no longer warranted, wasting valuable resources.                     

 

Solution:

The peerVue STEMI solution space acts as an alert and acknowledgement system, allowing notifications to be launched in one click. Data collected also can be used to benchmark against goals and foster continuous improvement.

 

Lab/Path

Business Intelligence

QICS delivers on the full value of existing healthcare data, turning your exam and patient information from primary systems (RIS, PACS) into meaningful business information to promote ongoing quality improvement.                                                

           

Problem:

Healthcare organizations are continually faced with many challenges to improve operational efficiency, performance, and quality. Individual IT systems in healthcare have the capability to capture a wealth of meaningful data, but without an automated way to integrate and utilize this information, the data becomes underutilized.  Due to this inability to mine data from a single system, organizations are forced to rely on less effective methods to capture their historical metrics in order to understand their operations and better manage their business.                       

Solution:

Business Intelligence (BI) software allow management a bird’s eye view into their organization, allowing them to make better business decisions more frequently and facilitate corrective actions to continuously improve the process and minimize errors. QICS (Qualitative Communication & Intelligence System) Business Intelligence empowers decision makers a complete insight into their departments, combining HL7, DICOM, and workflow data into one system.  Providing detailed business reports ranging from radiologist and technologist productivity to ordering physician referral patters, open critical results to coding discrepancies by physician.  Organizations may also create customized dashboards that summarize, in real-time, key performance indicators(KPI) and select reports on an individual and departmental level.

 

Critical Results Communication

The communication of critical values usually puts a halt to other required duties, draining productivity.                                                

           

Problem:

When a laboratory technologist discovers that a test result is beyond acceptable levels (a critical value), a process is triggered to contact the appropriate physician. Often, that process requires the tech to interrupt other work in order to get the information to the physician and have receipt acknowledged. . This problem is exacerbated by increasing workloads in clinical labs, where efficient use of laboratory resources is critical to maximizing clinical benefits.                       

 

Solution:

The peerVue Critical Lab Result Communication solution space automates the process for collecting, communicating and documenting critical lab values.

 

Specimen Quality Assurance

Issues from patient safety to regulatory compliance often rest on the quality of specimens and samples submitted to the lab.                                        

Problem:

In order to provide optimum patient care, it is critical that all specimens sent to the lab for analysis be the right type, labeled appropriately and sent to the lab in a timely manner for work-up. Poor-quality samples could produce results that are not clinically relevant or may actually harm the patient                 

 

Solution:

The peerVue Specimen Quality Assurance solution space provides an automated means of documenting the condition of specimens and samples received by the Lab for examination. Key to compliance issues, this data also can play a significant role in continuous improvement.

 

Radiology / Pathology Correlation

With an automated workflow and communication system, radiology results can easily be juxtaposed with pathology findings and appropriate action initiated.                                               

           

Problem:

There are times when imaging studies can provide crucial insight into disease processes. Unfortunately, in many healthcare organizations, the gathering of pertinent comparative information can be time-consuming, laborious and incomplete.                

 

Solution:

peerVue’s Radiology-Pathology Correlation solution space provides a means to identify patients who received new pathology results with prior, corresponding radiology results, so that a review of the subjective radiology result can be compared to the objective pathology result. Workflow and communication generated includes any necessary follow-up with the patient.

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